Billing
How do I cancel my subscription?
How do I cancel my subscription?
We're sorry to see you go! Here's how to cancel your MarketXLS subscription:
How to Cancel
Option 1: Email Support
Send an email to support@marketxls.com with:
- Your account email address
- Subject: "Cancel Subscription"
- Brief reason for cancellation (optional, helps us improve)
We'll process your cancellation and confirm via email within 1-2 business days.
Option 2: Through Your Account
- Log into marketxls.com
- Go to My Account > Subscription
- Click Cancel Subscription
- Follow the prompts to confirm
What Happens After Cancellation?
- Immediate access: Your access continues until the end of your current billing period
- Data retention: Your spreadsheets will still work, but live data will stop updating
- Easy return: You can resubscribe anytime at marketxls.com/pricing
Avoid Unwanted Renewals
To avoid being charged for the next billing cycle:
- Cancel at least 7 days before your renewal date
- Check your renewal date in your account settings
- Set a calendar reminder
Changed Your Mind?
If you canceled by mistake or want to resubscribe:
- Simply visit marketxls.com/pricing
- Choose your plan
- Your previous settings and data will be restored
Questions?
Contact our support team:
- Email: support@marketxls.com
- Phone: +1 (877) 778-8358