Billing

How do I cancel my subscription?

How do I cancel my subscription?

We're sorry to see you go! Here's how to cancel your MarketXLS subscription:

How to Cancel

Option 1: Email Support

Send an email to support@marketxls.com with:

  • Your account email address
  • Subject: "Cancel Subscription"
  • Brief reason for cancellation (optional, helps us improve)

We'll process your cancellation and confirm via email within 1-2 business days.

Option 2: Through Your Account

  1. Log into marketxls.com
  2. Go to My Account > Subscription
  3. Click Cancel Subscription
  4. Follow the prompts to confirm

What Happens After Cancellation?

  • Immediate access: Your access continues until the end of your current billing period
  • Data retention: Your spreadsheets will still work, but live data will stop updating
  • Easy return: You can resubscribe anytime at marketxls.com/pricing

Avoid Unwanted Renewals

To avoid being charged for the next billing cycle:

  • Cancel at least 7 days before your renewal date
  • Check your renewal date in your account settings
  • Set a calendar reminder

Changed Your Mind?

If you canceled by mistake or want to resubscribe:

Questions?

Contact our support team: