Frequently Asked Questions
Find answers to common questions about MarketXLS. Can't find what you're looking for? Contact our support team.
Billing
Data Coverage
Installation
How to uninstall and then re-install the latest version of MarketXLS?
Step-by-step guide to uninstall and reinstall MarketXLS to get the latest version.
How do I install MarketXLS?
Step-by-step guide to installing MarketXLS Excel add-in on Windows and Mac.
Can I use MarketXLS with Google Sheets?
Learn how to use MarketXLS with Google Sheets for cloud-based financial analysis.
Licensing
I'm getting an Invalid License error
How to fix Invalid License errors in MarketXLS.
Where can I find my license key?
How to locate your MarketXLS license key.
Can I use MarketXLS on multiple machines?
Information about using MarketXLS on multiple computers.
What's the difference between MarketXLS subscription plans?
Compare MarketXLS subscription tiers and find the right plan for your needs.
Troubleshooting
MarketXLS tab is no longer there / MarketXLS disappeared from Menu
How to fix when MarketXLS tab disappears from Excel menu.
Repair Excel / #NAME? error / menu not visible / functions not working / License key not working
How to fix common Excel errors and issues with MarketXLS functions.
Excel won't open after installing MarketXLS
How to fix Excel not opening after MarketXLS installation.
The data seems incorrect or delayed
What to do when MarketXLS data appears incorrect or delayed.
Usage
Still Have Questions?
Our support team is here to help you get the most out of MarketXLS.