Troubleshooting

MarketXLS tab is no longer there / MarketXLS disappeared from Menu

I opened Excel this morning and my MarketXLS tab is no longer there

This is a common issue that can occur after Windows or Office updates. Here's how to fix it:

Quick Fixes

1. Check if the Add-in is Disabled

  1. Open Excel
  2. Go to FileOptionsAdd-ins
  3. At the bottom, select COM Add-ins from the dropdown
  4. Click Go...
  5. Make sure MarketXLS is checked
  6. Click OK and restart Excel

2. Enable from Disabled Items

  1. Go to FileOptionsAdd-ins
  2. At the bottom, select Disabled Items from the dropdown
  3. Click Go...
  4. If MarketXLS appears, select it and click Enable
  5. Restart Excel

3. Check Trust Center Settings

  1. Go to FileOptionsTrust Center
  2. Click Trust Center Settings
  3. Go to Add-ins tab
  4. Uncheck "Require Application Add-ins to be signed by Trusted Publisher"
  5. Restart Excel

If Above Steps Don't Work

Repair the Installation

  1. Close Excel completely
  2. Open Windows Control Panel
  3. Go to Programs and Features
  4. Find MarketXLS
  5. Click Change or Repair
  6. Follow the prompts to repair

Reinstall MarketXLS

If repair doesn't work, see our guide on how to uninstall and reinstall MarketXLS.

Still Having Issues?

Contact our support team: